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Our Mission

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Who do we serve?

Youth & Young Adults

16 to 26

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Services in

English & Spanish 

No referrals needed

Walk-ins encouraged 

At a Glance

Who We Are

Services

The Impact Center is a low-barrier,

welcoming drop-in space for young adults

ages 16–26. No referrals are needed,

and all walk-ins are welcome. We’re here to help

you access the resources and opportunities

you need to build the life you want.

Our peer-led team offers support, advocacy,

and guidance, empowering young adults

to make decisions that align with their goals and values. Whether you’re seeking housing support, educational pathways, mental and overall health resources, or employment opportunities,

we’re here for you.

At the Impact Center, we provide job readiness training, life skills development, and advocacy

in a safe, inclusive environment where your voice matters. Our goal is to meet you where you are

and support you every step of the way.

Let us help you take the next steps toward

your future, on your terms.

 

  • One-on-one peer support for youth and young adults (ages 16–26)

  • Mental health and wellness groups

  • Substance use and recovery support

  • Life skills and independent living support

  • Employment and education support (resumes, applications, mock interviews)

  • Peer-led groups and community workshops

  • Resource navigation and care coordination

Space & Amenities

  • Safe, supportive drop-in space

  • Access to Wi-Fi and computers

  • Kitchen access and snacks

  • Washer, dryer, and shower access

Interested in learning more or stopping by?

Click here to connect with our staff!

The Impact Center’s mission is to empower young adults by connecting them to essential services and opportunities while fostering belonging, growth, and meaningful community connections.

“I got to experience what it means to be loved, to be part of a community, to discover

more about myself and learn therapeutic

outlets to cope with the things I am going through. During my time here, I’ve been encouraged to independently find purpose

of life."

"I am able to be myself”

"They never once judged, just advocated

and supported. I can confidently say that

without my experience at the Impact Center

I wouldn’t be the man I am now and

will become in the future."

"It has helped me in many ways to be able to be part of my community."

Young Adult Voices

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Need Immediate Assistance?


If you need urgent help or support outside of our hours, please contact:

  • MA Behavioral Hot Line: 

                             Text or call 833-773-2445

  • Suicide and Crisis Lifeline: 988

  • The Trevor Project, 24/7:

   Text START to 678-678  or call 866-488-7386

  • YWCA Abuse & Rape Crisis Hotline

                                        800-796-8711
                            800-223-5001 (Spanish)

  • Domestic violence hotline

                                        877-785-2020

  • Emergency Services: 911

Address

41 Taylor Street Springfield, MA 01103

Hours of Operation

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Phone

(413) 654-1566

Monday - Thursday 9:00am - 5:15pm

Friday: 9:00am - 12:15pm

Closed every other Friday 

*Check out our IG for closings

Connect

  • Facebook
  • Instagram
Looking for additional support? Gándara Center provides programs across behavioral health, recovery, housing, and family services. Explore our programs to learn more. Click here for more! 
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